Privacy Policy

This Privacy Policy describes how your personal information is collected, stored, and shared when you visit or make a purchase on our website (trigbrewery.com and trigbrewery.square.site). ("website")

The type of personal information we collect 

When you visit our website, we automatically collect certain information about your device including about your web browser,  IP address, time zone and some of the  cookies collected on your device, As you browse our website, we may collect information on the individual web pages that you visit, website or searches that referred you to our website and interactions you have on our website (“Device Information”).

Through making contact with us through our website or other electronic means, we collect information to contact details to allow us to process your query.

When you make or attempt to make a purchase through our website, we collect certain information from you including your name, billing address, shipping address, payment information (including card details), email addresses, and phone numbers (“Order Information”). This information is shared through third parties in order to facilitate your order (more information on this is set out under ‘Sharing your Information’ below).

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To allow for customer accounts to be created 
• Complete appropriate checks to ensure sales are made in accordance to regulatory requirements, prevent fraud, and reduce risk.
• To process orders through our website.

We use the Order Information that you have given us in order to communicate with you, fulfil orders and when in accordance with preferences shared with us provide you with information or advertising relating to our products and services. 

We use the Device Information to help us screen for potential risk and fraud and to improve our website for customer use generally.

 Sharing your information

We share your information with third parties in order for us to facilitate the services described in this policy. For example:

• we use Ionos to power our website, more detail on how Ionos uses personal data can be found here: https://www.ionos.com/terms-gtc/privacy-policy/
• our online web shop is hosted through Square Up, who provide an online e-commerce platform which allows us to sell our products to you. More detail on how Square Up uses this information can be found here: https://squareup.com/us/en/legal/general/privacy-no-account
• merchandise purchased through our website is made and sent out to you by Printful, more detail on how Printful uses this information can be found here: https://www.printful.com/uk/policies/privacy

We may also share this information to comply with applicable laws and regulations, and in response to any lawful requests for information we receive. 

How we store your personal information 

Your information is securely stored. 

We keep personal information relating to accounts or orders for our records and in accordance with applicable legislations and regulations.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at 

info@trigbrewery.com if you wish to make a request.

 Minors

The website is not intended for individuals under the age of 18. 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at patrick@trigbrewery.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

 Our contact details 

Name: Trig Brewery

Address: The Cottage, Main Street, Sutton Upon Derwent, York, Yo41 4BN

Phone Number: 07726998784

E-mail: info@trigbrewery.com

We may update our privacy policy from time to time in order to reflect updated practices and any regulatory or legal changes. 

Last updated December 2023